PhotoSmyk offer a truly delightful, collaborative and personalised experience to all our customers.

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The first consultation..

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The consultation is free. It is often a face to face meeting.  We advise that the location of the meet is the exact same location the planned photo session is to take place.  This way we can talk through ideas and assess lighting.

During the consultation we will explain our working style, packages and pricing and present examples of previous work. 

Should you choose to proceed and book a photo session a small deposit would be required.

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The photo session..

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Sessions will take place at you planned location or in our studios. You can expect a session to last any where between 2-4 hours.

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The review..

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1-2 weeks after the photo session we will contact you to set up a review session. The review session is often a face to face meeting where we present the pictures.

This meeting provides the opportunity for you to request minor retouches and if required order further prints, canvas, books or commission an oil paintings to be created from one or more pictures.

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The final delivery & customer feedback..

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Once full payment is received your pictures will be personally delivered to you in digital form. Prints, canvas, books or albums will be ordered; they can take 2-3 weeks for delivery. Paintings will take between 6-9 months depending on the size.

Feedback is important to us as we strive for continuous improvement. We will request your feedback once you have taken delivery of your products. 

Hopefully our relationship will not end here. As a valued customer we hope build on our relationship by staying in touch.